Relaticle Launches an Open-Source CRM Built for AI Agents

Summary

Relaticle presents an AGPL-3.0 open-source CRM designed for teams working with both people and AI-powered workflows. It can be self-hosted with Docker Compose, Laravel Forge, or PHP 8.5+ hosting with PostgreSQL, and a managed option is available through app.relaticle.com. The product includes built-in AI chat that can search CRM records, summarize deals, draft follow-ups, and create, update, or delete records. Updates to existing records and deletions require a user to approve an approval card before execution, while approved destructive actions can be undone for five seconds. Relaticle also provides an MCP server with 39 tools that external MCP-compatible agents can use to read, create, update, delete, and analyze CRM data, plus a REST API for custom integrations. The listed compatible agents and clients include Claude, ChatGPT, Gemini, Gemini CLI, open-source models, and custom agents. Teams configure the AI provider, choosing Anthropic Claude, Google Gemini, or an OpenAI-compatible endpoint; conversation history is stored in the Relaticle database, and the company says it does not train on customer data. The CRM covers people, companies, opportunities, tasks, notes, custom fields, pipeline management, and shared workspaces. Relaticle says it has more than 2,000 automated tests, 56-plus MCP-specific tests, five-layer authorization, and no per-seat pricing.