AI News

WP Replai is a WordPress plugin that adds an AI customer-support agent to a website. The product says the agent can answer customer questions in multiple languages around the clock, use editable Markdown-based “Skills,” troubleshoot issues, send emails, and hand complex cases to a human team with the transcript and an AI-generated summary. Its dashboard reports 357 conversations in the last 30 days, 82% resolved by AI, 50 handed off to staff, and an average rating of 4.6 out of 5 among rated chats. The plugin can be configured in about two minutes and includes 16 starting skill templates covering tasks such as refunds, shipping, troubleshooting, business hours, and escalation. Users supply their own OpenRouter API key, pay the selected AI provider directly, and can switch among listed models including GPT-5.1, Claude Sonnet 4.6, Gemini 3.6 Flash, Llama 3.3, and DeepSeek V4.1 Flash. The dashboard also displays token usage and AI costs; the page reports $1.50 in recent usage and $0.0042 per conversation for the shown period. The free plugin is distributed through WordPress.org, while the Premium version costs $39 per website as a one-time payment, with unlimited conversations and a 30-day money-back guarantee. Conversation data is stored in the site’s WordPress database, while the chosen AI provider receives conversation content.